A close call with a Facebook scam that tried to steal credit card info


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Have you ever ever acquired a suspicious e-mail or pop-up that made your coronary heart race, even for a second? You are not alone. On-line scams are getting extra convincing on daily basis, and even essentially the most tech-savvy amongst us can discover ourselves only one click on away from bother.

Phishing is likely one of the most typical methods scammers can entry your private info. Many individuals fall sufferer to it on daily basis, which is why this e-mail we acquired was not shocking.

Simply ask “Pamela,” who wrote to us: “I assumed I could not be scammed, however I nearly was.”

Her story is a reminder that anybody can fall for a well-executed rip-off. We’ll share what occurred to her beneath, how she caught on simply in time, some recommendations on easy methods to keep away from being scammed on Fb, and easy methods to report it.

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A close call with a Facebook scam that tried to steal credit card info

Fb app (Kurt “CyberGuy” Knutsson)

Fb rip-off warning: How Pamela nearly fell for a tech help hoax

“I used to be engaged on my Fb and it out of the blue had a display flash and voice that mentioned the pc was locked and I wanted to name a quantity to report the breach. I assumed it was Microsoft so I known as the quantity. The man was good. He gave me a reputation and worker quantity and we went by way of some issues on my pc which introduced up a display that mentioned ‘scammers have been listening’ and my IP was getting used on the Porn Hub. I assumed, how may that be? However nonetheless, I used to be obtuse.

“The display listed what he mentioned have been all my bank cards that had been compromised, however solely the start numbers: 3xxx, 4xxx, 5xxx, and so on. He mentioned in an effort to make a report back to the FTC I wanted to inform him the entire numbers. I informed him I used to be not going to do this though he insisted I needed to for the ‘report.’ Then he mentioned he would switch me to the FTC and gave me a quantity in case we have been disconnected. A special man answered, gave me his title and mentioned he was Andrew Ferguson, head of the FTC.

“I have been in politics and enterprise for over 50 years. I seemed him up whereas nonetheless on the cellphone and realized the top of the FTC would not be answering a help line. After I refused to present him my info, he yelled that my IP was getting used on porn websites and did not need to cease it. I hung up.

“I’ve nice virus software program on all my units and use two-step authentication for nearly every part – however I nonetheless nearly fell for it. I am sharing this story to assist others.”

Pamela was lucky. Her safety measures and fast considering saved her, however these ways have gotten extra frequent and extra aggressive. This is what you are able to do to remain protected.

Watch out for pop-up scams that impersonate Microsoft or the FTC

Scammers usually use alarming pop-up messages or automated voices claiming your machine is compromised, urging you to name a quantity for assist. As described in Pamela’s expertise, a pop-up claimed her pc was locked and performed a voice message directing her to name what gave the impression to be a Microsoft help quantity. The scammer then impersonated each a Microsoft worker and a authorities official, utilizing faux names and worker numbers, and tried to strain her into revealing delicate info.

If you happen to ever obtain a pop-up or voice message claiming your machine is in danger, don’t name the quantity offered or share any private info. As a substitute, contact the group straight utilizing official contact particulars from their web site. Reputable firms and authorities companies won’t ever ask you to offer delicate info or bank card numbers over the cellphone in response to unsolicited pop-ups or calls.

Shield your on-line accounts with robust, distinctive passwords

Make certain every of your on-line accounts has a singular password. This prevents scammers from accessing a number of accounts if one will get compromised. Whereas password turbines present safe passwords, it’s also possible to simply create one which’s laborious to crack by three random issues within the room and utilizing them to kind a password. Think about using a password supervisor for robust, distinctive passwords. A password supervisor helps you generate and securely retailer advanced, distinctive passwords for every of your accounts. This prevents you from reusing passwords and makes it a lot tougher for scammers to entry a number of accounts if one is compromised. Get extra particulars about my best expert-reviewed password managers of 2025 here.

A close call with a Facebook scam that tried to steal credit card info

An individual utilizing their keyboard (Kurt “CyberGuy” Knutsson)

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Don’t fall for urgency: How scammers strain you to behave quick

Scammers will create a false sense of urgency to make you act rapidly with out considering. Take your time to confirm any pressing requests, particularly these involving cash or private info. Do not act on impulse.

Examine URLs rigorously earlier than you click on them, and use robust antivirus software program 

Verify links before clicking them, particularly if they arrive from somebody who randomly contacted you on the web. Scammers usually use URLs that look just like official websites, however they sometimes include slight misspellings or totally different domains (e.g., payepal.com or Microsoft.xyz). Additionally, set up and replace robust antivirus software program.
Shield all of your units, together with computer systems, tablets, and smartphones, with robust antivirus software program. One of the best ways to safeguard your self from malicious hyperlinks that set up malware, doubtlessly accessing your non-public info, is to have antivirus software program put in on all of your units. This safety also can warn you to phishing emails and ransomware scams, retaining your private info and digital property protected. Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices.

A close call with a Facebook scam that tried to steal credit card info

(Kurt “CyberGuy” Knutsson)

DON’T CLICK THAT LINK! HOW TO SPOT AND PREVENT PHISHING ATTACKS IN YOUR INBOX

All the time replace the software program you employ

Make sure every working system, browser, and safety software program you employ is updated in your computer systems and cell units. These updates usually embrace patches that repair safety vulnerabilities that scammers may exploit.

Be cautious with private info on social media

Assume twice earlier than sharing private particulars, similar to your birthday, deal with, and even your pet’s title. Scammers can use info out of your social media profiles to guess passwords or craft customized phishing attacks.

A close call with a Facebook scam that tried to steal credit card info

A hacker at work (Kurt “CyberGuy” Knutsson)

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Allow multifactor authentication (MFA) on all accounts

Do not restrict MFA to only your principal accounts. Allow it wherever attainable, together with e-mail, social media, and monetary providers. Multifactor authentication provides an additional step to the login course of, making it considerably tougher for scammers to achieve entry, even when they’ve your password.

Use a private information removing service to scrub up your on-line footprint

Scammers usually scour the web in your private info. Utilizing a private information removing service can assist scale back the quantity of your delicate information accessible on-line, making it tougher for scammers to focus on you with convincing assaults. Whereas no service can assure the entire removing of your information from the web, an information removing service is mostly a good selection. They aren’t low-cost and neither is your privateness.

These providers do all of the give you the results you want by actively monitoring and systematically erasing your private info from lots of of internet sites. It’s what provides me peace of thoughts and has confirmed to be the best solution to erase your private information from the web. By limiting the knowledge accessible, you scale back the chance of scammers cross-referencing information from breaches with info they may discover on the darkish internet, making it tougher for them to focus on you. Check out my top picks for data removal services here.

Get a free scan to seek out out in case your private info is already out on the internet.

A close call with a Facebook scam that tried to steal credit card info

A person his Fb account on his laptop computer and cellphone (Kurt “CyberGuy” Knutsson)

Usually evaluation your monetary statements and credit score studies

Monitor your financial institution accounts, bank cards, and credit score studies for any uncommon or unauthorized exercise. Early detection is essential. If you happen to spot one thing suspicious, report it instantly to your monetary establishment and the right authorities.

Again up your necessary information often

Ransomware and different assaults can lock you out of your recordsdata. Usually back up your necessary information to an exterior laborious drive or a safe cloud service. This ensures you’ll be able to recuperate your info in case your machine is compromised.

Report on-line scams to those official authorities

If you happen to encounter a rip-off, reporting it to the right authorities can assist you recuperate misplaced funds and forestall others from falling sufferer to the identical rip-off. By reporting scams, you contribute to a database that enables regulation enforcement to trace patterns and catch criminals. Locations you’ll be able to report to incorporate the FTC, your native FBI workplace, the IC3 and your state’s shopper safety workplace.

Kurt’s key takeaways

Understand that scammers are always evolving their ways. You could all the time be on guard. Don’t rely too closely on expertise to guard you, since there’s a psychological side to their strategies as nicely. Have a skeptical mindset and belief your instincts. By sharing experiences and staying knowledgeable, we strengthen our neighborhood’s protection in opposition to cybercrime.

What was your scariest encounter with an internet rip-off, and the way did you handle to keep away from falling for it? Tell us by writing to us at Cyberguy.com/Contact. 

For extra of my tech ideas and safety alerts, subscribe to my free CyberGuy Report E-newsletter by heading to Cyberguy.com/Newsletter.

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